Sick and tired of leading lousy teams? Here’s what to do

As we enter a turbulent century, more organisations are looking for new ways to respond to:

  • the growing demand for speed and accessibility of services,
  • the emphasis on delivering an effortless, integrated customer experience
  • radical innovation in technology, technological concepts and platforms,
  • the trend towards a more globalised environment, social responsibility, and
  • uncertain economic pressures.

Continue reading “Sick and tired of leading lousy teams? Here’s what to do”